FAQ

01
How long does delivery take?

Typically 24-72 hours after order confirmation.

02
Can I track my order?

Yes, tracking links are sent via email once shipped.

03
What if fruits arrive damaged?

Contact us within 24 hours with photos for a refund or replacement.

04
Are fruits organic?

Most are grown with organic practices; details in product descriptions.

05
How to store fruits after delivery?

Refrigerate most fruits; check product pages for specific guidelines.

06
Can I change my order after placement?

Changes allowed within 2 hours of ordering via customer service.

07
What payment methods are accepted?

Credit cards, PayPal, and major digital wallets are supported.

08
Do you ship internationally?

Currently ship to 15+ countries; check shipping page for details.

09
How to know fruit ripeness?

Each product page includes ripeness indicators and tips.

10
Is gift wrapping available?

Yes, gift options with personalized notes at checkout.

11
What’s your return policy?

3-day window for unripe/damaged items; full refund processed quickly.

12
Can I set up recurring orders?

Yes, choose weekly/monthly options in account settings.